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Overview of The Umstead Hotel and Spa
- Overview
- Rooms
- Location
- Amenities
- Policies
VIP Access
5.0 star property
9.4/10 Exceptional
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet friendly
- Air conditioning
- Spa
100 Woodland Pond Dr, Cary, NC, 27513
Explore the area
- The Umstead Spa1 min walk
- William B. Umstead State Park11 min walk
- Lake Crabtree County Park4 min drive
- Raleigh, NC (RDU-Raleigh - Durham Intl.)8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
Expect exceptional service
Extra savings and perks for Rewards members
Room options
About this area
Cary
The Umstead Hotel and Spa is located in Cary. Gov. James B. Hunt, Jr. Horse Complex and North Carolina State Fairgrounds are local attractions and those in the mood for shopping can visit Park West Village and Cary Towne Center. Looking to enjoy an event or a game while in town? See what's happening at PNC Arena or Carter Finley Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
What's nearby
The Umstead Spa
- 1 min walk
William B. Umstead State Park
- 11 min walk
Lake Crabtree County Park
- 4 min drive
Sri Venkateswara Temple of North Carolina
- 6 min drive
PNC Arena
- 8 min drive
Getting around
Cary Station - 8 min drive
Raleigh-Durham International Airport (RDU) - 8 min drive
Restaurants
Herons - 3 min walk
Chick-fil-A - 8 min walk
Bonefish Grill - 12 min walk
BurgerFi - 12 min walk
An Cuisines - 13 min walk
About this property
The Umstead Hotel and Spa
5-star luxury resort
A poolside bar, a terrace, and shopping on site are just a few of the amenities provided at The Umstead Hotel and Spa. Indulge in a massage, aromatherapy, and a body wrap at The Umstead Spa, the onsite spa. The onsite American cuisine fine-dining restaurant, Herons, features brunch. Yoga classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this resort include:
- A seasonal outdoor pool
- Free self parking, plus valet parking (surcharge)
- Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
- Luggage storage, an elevator, and smoke-free premises
- Guest reviews speak well of the helpful staff
Room features
All 150 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
- Free infant beds and free extra beds
- Bathrooms with designer toiletries and deep soaking tubs
- Flat-screen TVs with premium channels and DVD players
- Coffee/tea makers, daily housekeeping, and desks
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Valet parking on site (USD 14.00 per night)
Electric car charging station on site
Food and drink
Cooked-to-order breakfast available for a fee daily: USD 20-50 per person
1 restaurant
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Herons
Things to do
Bicycle rentals
Fitness center
Full-service spa
Seasonal outdoor pool
Shopping
Yoga classes
Family friendly
DVD player
Free cribs/infant beds
Free rollaway/extra beds
Seasonal outdoor pool
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Turndown service
Wedding services
Business services
Business center
Meeting rooms
Outdoors
Garden
Terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - Swedish
Sauna
Spa open daily
Spa tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
More
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cribs/infant beds
Free rollaway beds
Pillow-top mattress
Premium bedding
Bathroom
Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Entertainment
Cable channels
DVD player
Flat-screen TV
iPod dock
Premium channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe
Slippers
Turndown service
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Cary
Cary
Free WiFi
Free WiFi
Guest rating 4.5+
Guest rating 4.5+
Hotel resort
Hotel resort
Family friendly
Family friendly
5 star
5 star
Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Renovations and closures
The following facilities or services will be unavailable from August 1 2022 to January 30 2023 (dates subject to change):
- Sauna
- Spa
- Spa/Beauty services
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Breakfast fee: between USD 20 and USD 50 per person (approximately)
- Valet parking fee: USD 14.00 per night
- Pet fee: USD 200 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
The seasonal pool will be open from March to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
Property is also known as
Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary
9.4
Exceptional
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 423 out of 508 reviews" "
10 - Excellent
423
" "10 - Excellent 83%
Rating 8 - Good. 53 out of 508 reviews" "
8 - Good
53
" "8 - Good 10%
Rating 6 - Okay. 14 out of 508 reviews" "
6 - Okay
14
" "6 - Okay 3%
Rating 4 - Poor. 5 out of 508 reviews" "
4 - Poor
5
" "4 - Poor 1%
Rating 2 - Terrible. 13 out of 508 reviews" "
2 - Terrible
13
" "2 - Terrible 3%
9.8/10
Cleanliness
9.5/10
Staff & service
9.4/10
Amenities
9.7/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Kari
Traveled with partner
Dec 25, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail is far beyond expectations!
10/10 Excellent
Gail
Traveled with partner
Dec 15, 2022
Liked: Cleanliness, staff & service
The rooms and public spaces are beautifully appointed. The room is very well insulated from noise (hotel is very close to busy highway) and the view is very serene. Bathroom is very smart. Bed is comfortable and lighting is very good.Food is wonderfully delicious, but the only casual option is the bar. Restaurant is wonderful, but fully booked (we got in only because of a cancellation).We were disappointed that the spa was closed for renovations during our visit (as was the pool).Staff is extremely friendly and responsive. We enjoyed our stay and would return.
10/10 Excellent
laura
Traveled with family
Dec 12, 2022
Liked: Cleanliness, property conditions & facilities
Such an elegant hotel!!!!
Stayed 3 nights in Dec 2022
10/10 Excellent
Kevin, New York
Traveled with group, Traveled with family
Nov 11, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Nov 2022
10/10 Excellent
Rohini, Alpharetta
Traveled with family and small children, Traveled with family
Nov 7, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the umstead for 2 nights. Had things planned so did not use most amenities but we were able to get a good nights rest each night. The rooms are very comfortable and clean and the staff is extremely nice and pleasant. Would definitely stay here again.
10/10 Excellent
Samantha
Traveled with partner
Oct 17, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, cant wait to come back when the spa is finished with renovations
Stayed 1 night in Oct 2022
10/10 Excellent
john
Oct 17, 2022
Stayed 2 nights in Oct 2022
8/10 Good
Christopher
Oct 17, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
10/10 Excellent
Nicholas
Oct 1, 2022
Stayed 2 nights in Sep 2022
10/10 Excellent
robert
Traveled with group
Sep 26, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional experience
We spent the weekend with friends and could not have been more pleased with The Umstead experience.
Stayed 2 nights in Sep 2022